Your privacy is important to us. It is the policy of Débarras Solutions to respect your privacy and to comply with all applicable laws and regulations regarding personal information that we may collect about you, including on our website, https://debarras-solutions.fr/ and other sites that we own and operate.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address and date of birth), your devices, payment details and even information about how you use a website or online service.
Where our site contains links to third party sites and services, please be aware that these sites and services have their own privacy policies. After following a link to third-party content, you should read the privacy policy information published about how they collect and use personal information. This privacy policy does not apply to any of your activities once you have left our site.
This policy is effective from 16 June 2022.
Last update: 16 June 2022
Information we collect
The information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
Voluntarily provided" information refers to any information that you knowingly and actively provide to us when you use or participate in any of our services and promotions.
Automatically collected" information refers to any information sent automatically by your devices when you access our products and services.
Log data
When you visit our website, our servers may automatically record standard data provided by your web browser. This may include the Internet Protocol (IP) address of your device, the type and version of your browser, the pages you visit, the time and date of your visit, the time spent on each page and other details about your visit.
In addition, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred and other technical information relating to the problem. You may or may not receive notice of such errors, even at the time they occur, whether they have occurred or what the nature of the error is.
Please note that although this information may not be personally identifiable in itself, it may be possible to combine it with other data to identify individual persons personally.
Device data
When you visit our website or interact with our services, we may automatically collect data about your device, such as :
- Type of appliance
- Operator system
- Device settings
The data we collect may depend on the individual settings of your device and software. We recommend that you check the policies of your device manufacturer or software provider to see what information they make available to us.
Personal information
We may request personal information - when you contact us - which may include one or more of the following:
- Name
- Telephone/mobile number
Legitimate reasons for processing your personal information
We collect and use your personal information only when we have a legitimate reason to do so. In this case, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and use of information
We may collect personal information from you when you perform any of the following actions on our website:
- Use a mobile device or web browser to access our content
- Contact us by e-mail, on social networks or any similar technology
- When you mention us on social networks
We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a way incompatible with those purposes:
- to provide you with the basic functions and services of our platform
- to enable you to personalise or customise your experience of our website
- to contact and communicate with you
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other reliable sources. For example, our marketing and market research activities may reveal data and information which we may combine with information about how visitors use our site to improve our site and your experience of it.
Security of your personal information
When we collect and process personal information, and while we retain that information, we protect it by commercially acceptable means against loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Although we do our best to protect the personal information you provide to us, please be aware that no method of electronic transmission or storage is 100 % secure and that no one can guarantee absolute data security.
You are responsible for the selection of any password and its overall security strength, guaranteeing the security of your own information within the limits of our services. For example, ensuring that you do not make your personal information publicly available via our platform.
How long do we keep your personal information
We will only keep your personal information for as long as necessary. This period may depend on the purpose for which we use your information in accordance with this Privacy Policy. For example, if you provided us with personal information such as an email address when you contacted us about a specific enquiry, we may retain this information for the duration of your open enquiry and for our own records so that we can respond effectively to similar enquiries in the future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information to comply with a legal, accounting or reporting obligation or for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes.
Children's privacy
We do not target any of our products or services directly at children under 13 and we do not knowingly collect personal information from children under 13.
Disclosure of personal information to third parties
We may disclose personal information to :
- a parent company, subsidiary or affiliate of our company
- third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analysts, error loggers, debt collectors, maintenance or problem resolution providers, professional advisers, and payment system operators
- our employees, subcontractors and/or related entities
- our existing or potential agents or business partners
- credit bureaus, courts, tribunals and regulatory authorities, in the event that you fail to pay for goods or services provided to you by us
- courts, tribunals, regulatory authorities and law enforcement officials, as required by law, in connection with any current or future legal proceeding, or to establish, exercise or defend our legal rights
- third parties, including agents or subcontractors who help us provide you with information, products, services or direct marketing
- third parties to collect and process data
- an entity that purchases or to which we transfer all or substantially all of our assets and operations
The third parties we currently use include :
- Google Analytics
International transfers of personal information
The personal information we collect is stored and/or processed in France, or where we or our partners, affiliates and third-party suppliers maintain facilities.
The countries to which we store, process or transfer your personal information may not have the same data protection laws as the country in which you originally provided the information. If we transfer your personal information to third parties in other countries: (i) we will make such transfers in accordance with the requirements of applicable law; and (ii) we will protect the personal information transferred in accordance with this Privacy Policy.
Your rights and control over your personal information
Your choice : by providing us with personal information, you understand that we will collect, hold, use and disclose your personal information in accordance with this privacy policy. You are not obliged to provide us with any personal information, however, your failure to do so may affect your use of our website or the products and/or services offered on or through it.
Information from third parties : If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person's consent to provide the personal information to us.
Marketing authorisation : if you have already agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by contacting us using the details below.
How to find us : You can request details of the personal information we hold about you.
Correction: If you believe that any information we are holding on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details provided in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Non-discrimination : We will not discriminate against you for exercising any of your rights in relation to your personal information. Unless your personal information is necessary to provide you with a particular service or offering (for example, providing user support), we will not refuse you goods or services and/or charge you different prices or rates for goods or services, including by granting discounts or other benefits, imposing penalties or providing you with a different level or quality of goods or services.
Notification of data breaches : we will comply with the laws applicable to us in relation to any data breach.
Complaints : if you believe that we have breached any relevant data protection law and you wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to address your complaint. You also have the right to contact a regulator or data protection authority regarding your complaint.
Unsubscribe : To unsubscribe from our email database or unsubscribe from communications (including marketing communications), please contact us using the details provided in this privacy policy, or unsubscribe using the unsubscribe functions provided in the communication. We may need to ask you for specific information to help us confirm your identity.
Use of cookies
We use "cookies" to collect information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so that we can understand how you use our site. This helps us to offer you content according to the preferences you have specified.
Please consult our Cookie Policy for more information.
Company transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we will include data, including your personal information, among the assets transferred to any party that acquires us. You acknowledge that such transfers may occur and that any party that acquires us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which they will assume is the basis for any ownership or use rights we have in such information.
Limits of our policy
Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of these sites and cannot accept any responsibility for their respective privacy practices.
Changes to this policy
At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or changes in laws or regulations. If we decide to change this Privacy Policy, we will post those changes here on the same link through which you access this Privacy Policy.
If required by law, we will obtain your permission or give you the opportunity to accept or refuse, as appropriate, any new use of your personal information.
Additional disclosures for compliance with the General Data Protection Regulation (GDPR) (EU)
Data controller / Subcontractor
The GDPR distinguishes between organisations that process personal information for their own purposes (known as "data controllers") and organisations that process personal information on behalf of other organisations (known as "data processors"). We, Débarras Solutions, located at the address listed in our Contact Us section, are a data controller with respect to the personal information you provide to us.
Legal basis for processing your personal information
We will only collect and use your personal information where we have the legal right to do so. In such cases, we will collect and use your personal information lawfully, fairly and transparently. If we seek your consent to process your personal information and you are under 16 years of age, we will seek the consent of your parent or legal guardian to process your personal information for that specific purpose.
Our legal bases depend on the services you use and how you use them. This means that we collect and use your information only for the following purposes:
Your consent
When you give us your consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we make available to you; however, this will not affect any use of your information that has already taken place. When you contact us, you may consent to the use of your name and email address so that we can respond to your request. Although you can ask us to delete your details at any time, we cannot recall emails we have already sent. If you have any further questions about how to withdraw your consent, please do not hesitate to enquire using the details provided in the Contact Us section of this Privacy Policy.
Performance of a contract or transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps before we enter into a contract or transaction with you. For example, if you contact us with an enquiry, we may need personal information such as your name and contact details in order to respond to you.
Our legitimate interests
Where we consider it necessary for our legitimate interests, for example in order for us to provide, operate, improve and communicate our services. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, taking steps to operate our services efficiently, marketing analysis and taking steps to protect our legal rights and interests.
Compliance with the law
In some cases, we may have a legal obligation to use or retain your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests and regulatory obligations. If you have any further questions about how we retain personal information in order to comply with the law, please do not hesitate to contact us using the details provided in the Contact Us section of this Privacy Policy.
International transfers outside the European Economic Area (EEA)
We will ensure that any transfer of personal information from countries within the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules clauses or other legally accepted means.
Your rights and control over your personal information
Restrict : You have the right to ask us to restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe that your personal information has been processed unlawfully; (iii) you need us to retain personal information solely for the purpose of legal proceedings; or (iv) we are considering your objection to processing on the basis of legitimate interests.
Opposition to processing : You have the right to object to the processing of your personal information which is based on our legitimate interests or the public interest. If this is done, we must provide compelling legitimate grounds for the processing which override your interests, rights and freedoms, in order to proceed with the processing of your personal information.
Data portability : You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV or other machine-readable format. You may also have the right to ask us to transfer this personal information to a third party.
Deletion:You may have the right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website or our products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will advise you of in response to your request. If you cancel or delete your account, we will delete your personal information within 90 days of deleting your account. Please note that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments,
Contact us
If you have any questions or concerns about your privacy, you can contact us using the details below:
Alexandre BERREBI
rf.snoitulos-sarrabed@tcatnoc
